Resources for those impacted by Hurricane Helene

Western North Carolina Resources

American Red Cross: List of open shelters
Disaster Distress Helpline (North Carolina Department of Health and Human Services): (800) 985-5990
Disaster Unemployment Assistance (DUA):
Read this flyer on DUA or call DUA Hotline English – (919) 629-3857 and DUA Hotline Spanish – (919) 276-5698
Duke Energy: (800) 419-6356 (to report outages call (800) 543-5599 or text “OUT” to 57801)
Emergency Call Center: (828) 356-2020
Free clean-up help: (844) 965-1386 (Crisis Cleanup)
Legal Aid (can assist with FEMA applications and appeals): (866) 219-5262
Pharmacy search tools: Search by county at www.ncpharmacyfinder.com or find a list of emergency operating pharmacies
Road Conditions: DriveNC.gov 
Report a missing person (Buncombe County)
Disability & Disaster Hotline: Call/text (800) 626-4959, Email: hotline@disasterstrategies.org. The Partnership for Inclusive Disaster Strategies’ Hotline “provides information, referrals, guidance, technical assistance and resources to people with disabilities, families, allies, and organizations assisting disaster impacted individuals with disabilities and others seeking assistance with immediate and urgent disaster-related needs.”

NC Justice Center Resources

English and Spanish Language resources for natural disasters:

  1. Rights of tenants after a natural disaster (English)
  2. Derechos de los inquilinos después de un desastre natural (español)
  3. FEMA benefits for immigrants and tenants (English)
  4. Desastres Naturales: Beneficios de FEMA (español)

Noticias en Espanol

Enlace Latino
Blue Ridge Public Radio
ReadyNC.gov (Select Language)
FEMA
Legal Aid NC: Asistencia por Desastre

Federal Resources

FEMA: (800) 621-3362 or visit DisasterAssistance.gov or download the FEMA app

Partner and Community Resources for Donations and Volunteering

The following organizations are recommended by either NC Justice Center staff or our partners at Pisgah Legal Services.

Appalachian Medical Solidarity and Mutual Aid Disaster Relief: Venmo @AppMedSolid or CashApp $Streets1de (Put “flood support” in the description)
Asheville Buncombe Community Christian Ministry
BeLovedAsheville
Homeward Bound
MANNA Food Bank
North Carolina Disaster Relief Fund
Operation NC Day One Relief
Triangle Mutual Aid
West Marion Inc.

Western North Carolina Workers’ Center: Donate to rapid response fund to support workers and their families


The North Carolina Justice Center is part of the NC Inclusive Disaster Recovery Network (NCIDR), a collaborative of public, non-profit, and faith-based organizations seeking avenues for community voice and equitable access to resources in our disaster recovery system. Our network was formed in October 2016 in response to Hurricane Matthew. It serves as a way for statewide mainstream organizations to be allies to community-based leaders.

The NC Inclusive Disaster Recovery Network aims to develop stronger, better-connected community leadership with a long-term goal of developing community-based infrastructure that can levy disaster recovery resources fairly to all communities through sustained avenues. We will continue to update this page as we receive more information and resources.

Receive NCIDR emails
Access NCIDR Living Resource Guide
Read past NCIDR messages about Hurricane Helene